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Care, Maintenance Service & Warranty
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Care Maintanance 01

2pac and Laminate surfaces

Avoid all use of abrasive, solvent-based or cream cleaners.

Ensure that no hot objects, such as saucepans to come in contact with the surface finish.

Kitchen Cabinet Doors can easily be cleaned using warm soapy water and a soft cloth or sponge. A soft nailbrush may be useful for hard to reach areas. Towel dry afterwards with a microfibre.

Stubborn stains and marks (such as ink) should be removed as soon as possible by gently wiping the surface with mentholated spirits.

NOTE. The use of such abrasive cleaners must not be used; as such methods can prematurely wear away the surface of the doors.

Care Maintanance 02
Finger marks

Use a dry micro-fibre cloth to remove the finger marks, take care not to over polish the surface in a single spot.

Cooking grease and oils

use a non-abrasive spray and wipe to remove the substances before fully drying, take care not to over polish the surface in a single spot. Allow the residual smear to dry, then use a dry micro-fibre cloth to remove the smear.

Chips

a touch up kit can be provided on request at a charge. The kit contains the coating colour, hardener, mixing tub, solvent bottle with small brush. Instructions for use are contained within the kit.

Glass splashback

same approach as with the 2pac or Laminated finishes, remove grease with warm soapy water and a soft cloth or sponge. A soft nailbrush may be useful for hard to reach areas. Towel dry afterwards with a microfibre.

Stone Benchtop

Regular cleaning recommended with a readily available product such as ‘Gumption’ to maintain the crisp new look to the benchtop. Always avoid the placement of hot cooking pots, pans, dishes directly onto the Stone surface, as cracking potentially can occur to the Stone surface.

Laminate Benchtop

Clean in the same manner as 2pac and Laminate surfaces. Always avoid scouring type methods and cleaners that have the potential to scuff the surface, and avoid the placement of hot cooking pots, pans, dishes directly onto the Laminate surface, as burning/scoring potentially can occur to the Laminate surface.

Warranty

  1. Subject to the conditions of warranty set out below, ProcoatKitchens warrants that if any defect in any workmanship of ProcoatKitchens becomes apparent and is reported to ProcoatKitchens within ten (10) years of the date of delivery (time being of the essence) then ProcoatKitchens will either (at ProcoatKitchens sole discretion) replace or remedy the workmanship.
  2. The conditions applicable to the warranty given are:

    1. the warranty shall not cover any defect or damage which may be caused or partly caused by or arise through:

      1. failure on the part of the Client to properly maintain any Goods; or
      2. failure on the part of the Client to follow any instructions or guidelines provided by the Supplier; or
      3. any use of any Goods otherwise than for any application specified on a quote or order form; or
      4. the continued use of any Goods after any defect becomes apparent or would have become apparent to a reasonably prudent operator or user; or
      5. fair wear and tear, any accident or act of God.
    2. the warranty shall cease and ProcoatKitchens shall thereafter in no circumstances be liable under the terms of the warranty if the workmanship is repaired, altered or overhauled without ProcoatKitchens ’s consent.
    3. in respect of all claims the Supplier shall not be liable to compensate the Client for any delay in either replacing or remedying the workmanship or in properly assessing the Client’s claim.
  3. For Hardware Goods not manufactured by ProcoatKitchens including hinges, handles waste bins, wire baskets, drawer assemblies, other storage solutions, laminated panels, or benchtops, the warranty shall be for a maximum of one (1) year of the date of delivery. ProcoatKitchens shall not be bound by nor be responsible for any term, condition, representation or warranty other than that which is given.
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